You can submit your complaint through the five following means:

• Form attached to this message;
• Letter - Sent to the Head office address;
• Electronic complaint book; 
• Complaint book in the following locations:
  • Alcântara Dock
  • Santo Amaro Dock
  • Belém Dock
  • Bom Sucesso Dock
  • Services Building
• Client Ombudsman (in the process of designation)

We also inform that, for any clarification or information, you can always get in touch with the different services, through the contacts on the previous page.